Wedding Flowers Delivery Information

Does the price include shipping?
If roses are grown year round, how can they be "not available?"
When should I pick up the flowers?
How do I take care of my flowers?
If you take my order, am I guaranteed that I will get what I need?
How far in advance should I order?
Can I add to an existing order?
What if I need to cancel my order?
When do you charge my credit card?
Can I order over the phone?
What happens if my flowers are damaged?
How do I know if the person I am marrying is the right one?
None of these answered my questions, what do I do?