Our address is
735 San Juan Rd, Watsonville, CA 95076. Royal Oaks is the part of Watsonville in Monterey County, so don't worry about that difference if it pops up between Watsonville (Santa Cruz County) and Royal Oaks (Monterey County) they are the same place.
We guarantee our flowers 100% and only ask that you follow these simple instructions in the unlikely event that something is damaged. If the flowers are damaged in any way let us know right away (within 24 hours). Generally we can tell you how to take care of the flowers or we can arrange for replacement flowers or for return of the flowers if that is what works best.
You fill in the form wrong. To ensure that it is filled in correctly, please double check the form before you hit submit.
You do not let us know in a timely fashion. Delays in notifying us affects our ability to ascertain what went wrong and honor the guarantee. For example if the flowers came from a different grower, we have a small window in which to put in a claim
Anything caused by force Majeure (Planetary takeover by Venusians/Martians, acts of God, flood, tidal wave, bad weather, armed insurrection, etc etc) are not necessarily covered. Delays caused by closure of roads due to inclement weather, terrorism or any reasons out of our control are not necessarily covered.
In no case shall 2G Roses LLC or its agents be liable for consequential, incidental, punitive, exemplary or indirect damages.